Alfred Padeletti
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2005
1
EE
Alfred Padeletti,
Berthenia Coltrane
,
Richard Kline
: Customer service: help for the help desk.
SIGUCCS 2005
: 299-304
Coauthor
Index
1
Berthenia Coltrane
[
1
]
2
Richard Kline
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
