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Shannon M. Oltmann

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2008
2EEPnina Shachaf, Shannon M. Oltmann, Sarah M. Horowitz: Service equality in virtual reference. JASIST 59(4): 535-550 (2008)
2007
1EEPnina Shachaf, Shannon M. Oltmann: E-Quality and E-Service Equality. HICSS 2007: 247

Coauthor Index

1Sarah M. Horowitz [2]
2Pnina Shachaf [1] [2]

Copyright © Sun May 17 03:24:02 2009 by Michael Ley (ley@uni-trier.de)