| 2008 |
|---|
| 7 | EE | Monique H. Jansen-Vullers,
P. A. M. Kleingeld,
Mariska Netjes:
Quantifying the Performance of Workflows.
IS Management 25(4): 332-343 (2008) |
| 2007 |
|---|
| 6 | EE | Monique H. Jansen-Vullers,
P. A. M. Kleingeld,
M. W. N. C. Loosschilder,
Mariska Netjes,
Hajo A. Reijers:
Trade-Offs in the Performance of Workflows - Quantifying the Impact of Best Practices.
Business Process Management Workshops 2007: 108-119 |
| 5 | | Mariska Netjes,
Selma Limam Mansar,
Hajo A. Reijers,
Wil M. P. van der Aalst:
An Evolutionary Approach for Business Process Redesign - Towards an Intelligent System.
ICEIS (3) 2007: 47-54 |
| 4 | EE | Mariska Netjes,
Selma Limam Mansar,
Hajo A. Reijers,
Wil M. P. van der Aalst:
Performing Business Process Redesign with Best Practices: An Evolutionary Approach.
ICEIS (Selected Papers) 2007: 199-211 |
| 2006 |
|---|
| 3 | EE | Monique H. Jansen-Vullers,
Mariska Netjes,
Hajo A. Reijers,
M. J. Stegeman:
A Redesign Framework for Call Centers.
Business Process Management 2006: 306-321 |
| 2005 |
|---|
| 2 | EE | Mariska Netjes,
Irene T. P. Vanderfeesten,
Hajo A. Reijers:
"Intelligent" Tools for Workflow Process Redesign: A Research Agenda.
Business Process Management Workshops 2005: 444-453 |
| 2004 |
|---|
| 1 | EE | Monique H. Jansen-Vullers,
Mariska Netjes,
Hajo A. Reijers:
Business process redesign for effective e-commerce.
ICEC 2004: 382-391 |
