| |
| 2005 | ||
|---|---|---|
| 2 | EE | Jerry Ringel, Andrea Mox, Jason Musselman: Desktop management: reeling in the great white whale. SIGUCCS 2005: 326-332 |
| 1999 | ||
| 1 | EE | Michael Critchfield, Michael Murray, Michael Lewis, Jason Musselman: A Help Desk Prescription - Curing Ills with a Dose of Remedy. SIGUCCS 1999: 35-38 |
| 1 | Michael Critchfield | [1] |
| 2 | Michael Lewis | [1] |
| 3 | Andrea Mox | [2] |
| 4 | Michael Murray | [1] |
| 5 | Jerry Ringel | [2] |