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Chandra Sen Mazumdar

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2008
1EEChandra Sen Mazumdar, N. R. Srinivasa Raghavan: Server-switching policy for call routing in a multiskill inbound call centre. IJSTM 9(1): 14-32 (2008)

Coauthor Index

1N. R. Srinivasa Raghavan [1]

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