2005 | ||
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2 | EE | Sylvia Maxwell, Regina Davis: From soup to nuts the comprehensive IT help desk. SIGUCCS 2005: 211-213 |
2004 | ||
1 | EE | Regina Davis, Sylvia Maxwell: The comprehensive IT help desk: a single point-of-contact for the university community. SIGUCCS 2004: 37-39 |
1 | Regina Davis | [1] [2] |