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| 2000 | ||
|---|---|---|
| 3 | Michael Langer, Stefan Loidl, Michael Nerb: Customer Network Management im B-WiN. Praxis der Informationsverarbeitung und Kommunikation 23(4): (2000) | |
| 1999 | ||
| 2 | EE | Michael Langer, Stefan Loidl, Michael Nerb: Customer Service Management: Towards a Management Information Base for an IP Connectivity Service. ISCC 1999: 149-155 |
| 1997 | ||
| 1 | Stefan Loidl, Ekkart Rudolph, Ursula Hinkel: MSC'96 and beyond - a critical look. SDL Forum 1997: 213- | |
| 1 | Ursula Hinkel | [1] |
| 2 | Michael Langer | [2] [3] |
| 3 | Michael Nerb | [2] [3] |
| 4 | Ekkart Rudolph | [1] |