Yiling Liao
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2004
1
Jashen Chen
,
Russell K. H. Ching
,
Eldon Y. Li
, Yiling Liao: An Exploratory Study of the Effects of CRM Practices on CRM Effectiveness and Business Performance.
ICEB 2004
: 249-254
Coauthor
Index
1
Jashen Chen
[
1
]
2
Russell K. H. Ching
[
1
]
3
Eldon Y. Li
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
