| |
| 2007 | ||
|---|---|---|
| 2 | EE | Alexander Schellong, Thomas Langenberg: Managing Citizen Relationships in Disasters: Hurricane Wilma, 311 and Miami-Dade County. HICSS 2007: 96 |
| 2006 | ||
| 1 | EE | Alexander Schellong, Thomas Langenberg: Effective citizen relationship management: Hurricane Wilma and Miami-Dade County 311. DG.O 2006: 452-453 |
| 1 | Alexander Schellong | [1] [2] |