R. Krick
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2003
1
R. Krick,
J. Böse
: Call Center als Bestandteil des E-Commerce.
Innovationen im E-Business 2003
: 487-496
Coauthor
Index
1
J. Böse
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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