| 2009 |
|---|
| 4 | EE | Aylin Koca,
Evangelos Karapanos,
Aarnout Brombacher:
'Broken Expectations' from a global business perspective.
CHI Extended Abstracts 2009: 4267-4272 |
| 3 | EE | Aylin Koca,
Mathias Funk,
Evangelos Karapanos,
Anne Rozinat,
Wil M. P. van der Aalst,
Henk Corporaal,
Jean-Bernard Martens,
Piet van der Putten,
A. J. M. M. Weijters,
Aarnout Brombacher:
Soft reliability: an interdisciplinary approach with a user-system focus.
Quality and Reliability Eng. Int. 25(1): 3-20 (2009) |
| 2008 |
|---|
| 2 | EE | Aylin Koca,
Aarnout Brombacher:
Extracting "broken expectations" from call center records: why and how.
CHI Extended Abstracts 2008: 2985-2990 |
| 1 | EE | Aylin Koca,
Mathias Funk,
Evangelos Karapanos,
Anne Rozinat,
Nico van der Gaarden:
Grasping product pragmatics: a case with internet on tv.
UXTV 2008: 193-202 |
