2006 | ||
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1 | EE | George Issac, Chandrasekharan Rajendran, R. N. Anantharaman: An instrument for the measurement of customer perceptions of quality management in the software industry: An empirical study in India. Software Quality Journal 14(4): 291-308 (2006) |
1 | R. N. Anantharaman | [1] |
2 | Chandrasekharan Rajendran | [1] |