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| 2003 | ||
|---|---|---|
| 1 | EE | Stephanie Magin, René Algesheimer, Frank Huber, Andreas Herrmann: The Impact of Brand Personality and Customer Satisfaction on Customer's Loyalty: Theoretical Approach and Findings of a Causal Analytical Study in the Sector of Internet Service Providers. Electronic Markets 13(4): (2003) |
| 1 | René Algesheimer | [1] |
| 2 | Andreas Herrmann | [1] |
| 3 | Stephanie Magin | [1] |