2003 | ||
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2 | Martin J. Eppler, René Algesheimer, Marcus Dimpfel: Quality Criteria of Content-Driven Websites and their Influence on Customer Satisfaction and Loyalty: an Empirical Test of an Information Quality Framework. IQ 2003: 108-120 | |
1 | EE | Stephanie Magin, René Algesheimer, Frank Huber, Andreas Herrmann: The Impact of Brand Personality and Customer Satisfaction on Customer's Loyalty: Theoretical Approach and Findings of a Causal Analytical Study in the Sector of Internet Service Providers. Electronic Markets 13(4): (2003) |
1 | Marcus Dimpfel | [2] |
2 | Martin J. Eppler | [2] |
3 | Andreas Herrmann | [1] |
4 | Frank Huber | [1] |
5 | Stephanie Magin | [1] |