Fred M. Heath
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2001
1
EE
Colleen Cook
, Fred M. Heath: Users' Perceptions of Library Service Quality: A LibQUAL+ Qualitative Study.
Library Trends 49
(4): (2001)
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Colleen Cook
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
