2006 | ||
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3 | EE | Doug Warner, Stephen D. Durbin, J. Neal Richter, Zuzana Gedeon: Adaptive web sites: user studies and simulation. WWW 2006: 975-976 |
2002 | ||
2 | Stephen D. Durbin, Doug Warner, J. Neal Richter, Zuzana Gedeon: RightNow eService Center: Internet Customer Service Using a Self-Learning Knowledge Base. AAAI/IAAI 2002: 815-821 | |
1 | Stephen D. Durbin, Doug Warner, J. Neal Richter, Zuzana Gedeon: Information Self-Service with a Knowledge Base That Learns. AI Magazine 23(4): 41-50 (2002) |
1 | Stephen D. Durbin | [1] [2] [3] |
2 | J. Neal Richter | [1] [2] [3] |
3 | Doug Warner | [1] [2] [3] |