2005 |
5 | EE | Rachel McCalla,
Jean-Noël Ezingeard:
Examining the Linkage between Technology Use, Emotional Expression and Service Quality Perceptions: The Data Collection Protocol (Research-in-Progress).
ECIS 2005 |
4 | EE | Jean-Noël Ezingeard,
Elspeth McFadzean,
David W. Birchall:
A Model of Information Assurance Benefits.
IS Management 22(2): 20-29 (2005) |
2004 |
3 | EE | Rachel McCalla,
Jean-Noël Ezingeard,
Kevin Money:
The evaluation of CRM systems: a behaviors-based conceptual framework.
ECIS 2004 |
2000 |
2 | EE | Edward Truch,
Jean-Noël Ezingeard,
David W. Birchall:
Developing a Relevant Research Agenda in Knowledge Management - Bridging the Gap Between Knowing and Doing.
ECIS 2000 |
1 | EE | Jean-Noël Ezingeard,
Simon Leigh,
Rebecca Chandler-Wilde:
Knowledge management at Ernst & Young UK: getting value through knowledge flows.
ICIS 2000: 807-822 |