Jim Dacus
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1997
1
Helen Thomas
,
Richard Foil
, Jim Dacus: New Technology Bliss and Plain in a Large Customer Service Center.
ICCBR 1997
: 166-177
Coauthor
Index
1
Richard Foil
[
1
]
2
Helen Thomas
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
