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2007 | ||
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2 | EE | Kenneth W. Green Jr., Subrata Chakrabarty, Dwayne Whitten: Organisational culture of customer care: market orientation and service quality. IJSS 3(2): 137-153 (2007) |
2006 | ||
1 | EE | Subrata Chakrabarty: A Conceptual Model for Bidirectional Service, Information and Product Quality in an IS Outsourcing Collaboration Environment. HICSS 2006 |
1 | Kenneth W. Green Jr. | [2] |
2 | Dwayne Whitten | [2] |