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Ronald T. Cenfetelli

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2008
4EEChee Wee Tan, Izak Benbasat, Ronald T. Cenfetelli: Building Citizen Trust towards E-Government Services: Do High Quality Websites Matter? HICSS 2008: 217
2005
3 Ronald T. Cenfetelli, Izak Benbasat, Sameh Al-Natour: Information Technology Mediated Customer Service: A Functional Perspective. ICIS 2005
2004
2 Ronald T. Cenfetelli: An Empirical Study of the Inhibitors of Technology Usage. ICIS 2004: 157-170
2002
1EERonald T. Cenfetelli, Izak Benbasat: Measuring The E-commerce Customer Service Life Cycle. ECIS 2002

Coauthor Index

1Sameh Al-Natour [3]
2Izak Benbasat [1] [3] [4]
3Chee Wee Tan [4]

Copyright © Sun May 17 03:24:02 2009 by Michael Ley (ley@uni-trier.de)