Tom Aldrich
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1999
1
EE
Theresa Duhart
,
Paul Monaghan
, Tom Aldrich: Creating the customer service team: an ongoing process.
SIGUCCS 1999
: 51-55
Coauthor
Index
1
Theresa Duhart
[
1
]
2
Paul Monaghan
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
