| |
| 2008 | ||
|---|---|---|
| 3 | EE | M. Salah Aguir, O. Zeynep Aksin, Fikri Karaesmen, Yves Dallery: On the interaction between retrials and sizing of call centers. European Journal of Operational Research 191(2): 398-408 (2008) |
| 2007 | ||
| 2 | EE | O. Zeynep Aksin, Fikri Karaesmen: Characterizing the performance of process flexibility structures. Oper. Res. Lett. 35(4): 477-484 (2007) |
| 2003 | ||
| 1 | EE | O. Zeynep Aksin, Patrick T. Harker: Capacity sizing in the presence of a common shared resource: Dimensioning an inbound call center. European Journal of Operational Research 147(3): 464-483 (2003) |
| 1 | M. Salah Aguir | [3] |
| 2 | Yves Dallery | [3] |
| 3 | Patrick T. Harker | [1] |
| 4 | Fikri Karaesmen | [2] [3] |