2. CHIMIT 2008: San Diego, California, USA

AEleen Frisch, Eser Kandogan, Wayne G. Lutters, James D. Thornton, Mustapha Mouloua (Eds.): Proceedings of the 2nd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2008, San Diego, California, USA, November 14-15, 2008. ACM 2008, ISBN 978-1-60558-355-6 BibTeX

Work practice

Nicole F. Velasquez, Suzanne P. Weisband:
Work practices of system administrators: implications for tool design. 1
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Víctor M. González, Leonardo Galicia, Jesús Favela:
Understanding and supporting personal activity management by IT service workers. 2
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Kevin F. White, Wayne G. Lutters, Anita Komlodi:
Towards virtualizing the helpdesk: assessing the relevance of knowledge across distance. 3
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Rosa R. Heckle, Wayne G. Lutters, David Gurzick:
Network authentication using single sign-on: the challenge of aligning mental models. 6
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Pooya Jaferian, David Botta, Fahimeh Raja, Kirstie Hawkey, Konstantin Beznosov:
Guidelines for designing IT security management tools. 7
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Lance Bloom, Nancy Clark:
IT-management software deployment: field findings and design guidelines. 8
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Eser Kandogan, John Bailey, Paul P. Maglio, Eben M. Haber:
Policy-based IT automation: the role of human judgment. 9
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Jeffrey A. Calcaterra, John Bailey, Kenya Freeman Oduor:
Multiple people and components: considerations for designing multi-user middleware. 10
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Jhilmil Jain, Ismail Ari, Jun Li:
Understanding the challenges faced during the management of data mining models. 11
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Jhilmil Jain, Ismail Ari, Jun Li:
Designing dashboards for managing model lifecycle. 12
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Tom Gross, Samuli Pekkola:
Analysing a workflow management system: three levels of failure. 13
Electronic Edition (ACM DL) BibTeX
Eben M. Haber:
System administrator teamwork: evidence from the SAGE salary survey. 14
Electronic Edition (ACM DL) BibTeX