Volume 4,
Number 1,
2008
- Robert E. Miller, Bill C. Hardgrave, Thomas W. Jones:
Levels of analysis issues relevant in the assessment of information systems service quality.
1-15
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- Pekka Salmi, Marko Torkkeli, Ville Ojanen, Olli-Pekka Hilmola:
New product creation process of KIBS firms: a case study.
16-32
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- Kai S. Koong, Lai C. Liu, Shuming Bai, June Wei:
Occurrences of internet fraud in the USA.
33-53
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- Karmen Rodman, Nada Trunk Sirca:
On following the standards and guidelines for quality assurance in the European higher education area: a Slovenian case study.
54-69
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- Hsin-Hung Chen, Ben-Chang Shia:
An analysis of inactive accounts in securities corporations.
70-80
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- Eduardo Torres-Moraga, Luis Jara-Sarrua, Jose M. Moneva:
Measuring supermarket service quality: proposal for a scale.
81-96
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- Nilmini Wickramasinghe, Steve Goldberg, Rajeev K. Bali:
Enabling superior m-health project success: a tricountry validation.
97-117
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Volume 4,
Number 2,
2008
- Kai Yang, Robert Steele:
A system for service-oriented data aggregation.
119-140
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- Thomas R. Gulledge:
Reference models and processes: a technical note.
141-149
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- Pekka Belt, Janne Harkonen, Matti Mottonen, Pekka Kess, Harri Haapasalo:
Improving the efficiency of verification and validation.
150-166
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- Kenneth W. Green Jr., Leah Rudolph, Carl Stark:
Antecedents to service quality in a service centre environment.
167-181
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- Kongkiti Phusavat, Pornthep Anussornnitisarn, Vunnaporn Devahastin-Suthapreda, Piyasurang Kuljittiprasit, Poomporn Thamsatitdej:
Service satisfaction through external knowledge management.
182-193
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- Meng-Yuh Cheng, Tzy-Yih Hsiao, Jer-Yan Lin:
Categorising intangible assets: are the new accounting standards consistent with practice?
194-216
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- Peter D. DeVries:
Boeing 787 Dreamliner: avionics and electronic flight bag.
217-223
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Volume 4,
Number 3,
2008
Volume 4,
Number 4,
2008
- Kimberly A. Barchard, Larry A. Pace:
Meeting the challenge of high quality data entry: a free double-entry system.
359-376
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- Shi-Ming Huang, Yu-Chung Hung, Hsiu-Hui Tsao:
Examining the determinants of computer-assisted audit techniques acceptance from internal auditors' viewpoints.
377-392
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- Jukka Antila, Timo Karhu, Matti Mottonen, Janne Harkonen, Pekka Belt:
Reducing test costs in electronics mass-production.
393-406
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- Fotios Petropoulos, Elli Pagourtzi, Nikolaos Bougioukos, Konstantinos Nikolopoulos, Vassilis Assimakopoulos:
Security policy model for an MIS designed for the defence sector.
407-414
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- Les Tien-Shang Lee, Khen Vichet:
The effects of service climate and servicescape on service convenience in the hospital.
415-436
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- Lily Shui-Lien Chen, Michael Chih-Hung Wang, Julian Ming-Sung Cheng, Hadi Kuntjara:
Consumer involvement and brand loyalty in services: evidence from the commercial airline industry in Taiwan.
437-452
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- Swadesh Kumar Samanta, John Woods, Mohammed Ghanbari:
A parametric cost model for interconnection service price determination.
453-470
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Copyright © Sun May 17 00:03:18 2009
by Michael Ley (ley@uni-trier.de)
