A Test of Task-Technology Fit Theory for Goup Support Systems.

Ilze Zigurs, Bonnie K. Buckland, James R. Connolly, E. Vance Wilson: A Test of Task-Technology Fit Theory for Goup Support Systems. DATA BASE 30(3&4): 34-50(1999)

@article{DBLP:journals/db/ZigursBCW99,
  author    = {Ilze Zigurs and
               Bonnie K. Buckland and
               James R. Connolly and
               E. Vance Wilson},
  title     = {A Test of Task-Technology Fit Theory for Goup Support Systems},
  journal   = {DATA BASE},
  volume    = {30},
  number    = {3{\&}4},
  year      = {1999},
  pages     = {34-50},
  ee        = {db/journals/db/ZigursBCW99.html},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}

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Abstract

Group support systems (GSS) provide both promise and puzzlement. Experimental studies of different systems over the years have resulted in conflicting findings - sometimes enhancing group performance, at other times having no effect, and occasionally even resulting in worse performance for GSS-supported groups than for traditional groups. Researchers have speculated that the mixed results are due to a poor fit of the GSS with the group?s task. A recent model of task-technology fit has provided a theoretical perspective from which to test this issue. In this paper, a theory of task-technology fit is tested by applying it to a selected set of published GSS experiments. Key constructs in the theory are operationalized via coding instruments, and the application of the coding scheme provides support for the theory.

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