Expert System Applications in Customer Service.
Stephen Schon, Omar Keith Helferich:
Expert System Applications in Customer Service.
DATA BASE 20(2): 38-46(1989)@article{DBLP:journals/db/SchonH89,
author = {Stephen Schon and
Omar Keith Helferich},
title = {Expert System Applications in Customer Service},
journal = {DATA BASE},
volume = {20},
number = {2},
year = {1989},
pages = {38-46},
ee = {db/journals/db/SchonH89.html},
bibsource = {DBLP, http://dblp.uni-trier.de}
}
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