ACM SIGMOD Anthology DATA BASE dblp.uni-trier.de

Situated Assessment of Problems in Software Development.

Jakob Iversen, Peter Axel Nielsen, Jacob Nørbjerg: Situated Assessment of Problems in Software Development. DATA BASE 30(2): 66-81(1999)
@article{DBLP:journals/db/IversenNN99,
  author    = {Jakob Iversen and
               Peter Axel Nielsen and
               Jacob N{\o}rbjerg},
  title     = {Situated Assessment of Problems in Software Development},
  journal   = {DATA BASE},
  volume    = {30},
  number    = {2},
  year      = {1999},
  pages     = {66-81},
  ee        = {db/journals/db/IversenNN99.html},
  bibsource = {DBLP, http://dblp.uni-trier.de}
}
BibTeX

Abstract

This paper reports on action research undertaken to understand and to improve the problems with software processes of a medium-sized Danish company. It is argued, that, in order to understand what the specific problems are, we may, on the one hand, rely on normative process models like CMM or Bootstrap. On the other hand, we may also see the specific and unique features of software processes in a company through what we call "problem diagnosis." Problem diagnosis deals with eliciting problems perceived by software professionals and with forming commitment to enable software process improvement to effectively take place. A central purpose of problem diagnosis is to base the SPI project on the software developers' own perceptions of software process problems and suggestions for improvement rather than on the prescriptions and norms of a maturity model.

Copyright © 1999 by the ACM, Inc., used by permission. Permission to make digital or hard copies is granted provided that copies are not made or distributed for profit or direct commercial advantage, and that copies show this notice on the first page or initial screen of a display along with the full citation.


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