Ren-Xiang Zhu
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2007
1
Zhe George Zhang
,
Yi-Jun Zhu
, Ren-Xiang Zhu: A Performance Analysis of Call Centers Based on a Multi-server Queue with Retrials, Feedbacks, Impatience.
IMECS 2007
: 2257-2263
Coauthor
Index
1
Zhe George Zhang
[
1
]
2
Yi-Jun Zhu
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)