| |
| 1986 | ||
|---|---|---|
| 3 | Elizabeth H. Yen: The Process of Establishing the Functional Department of Capacity and Performance Management and a Year Later. Int. CMG Conference 1986: 398-408 | |
| 1978 | ||
| 2 | Elizabeth H. Yen: Sampling Design Considerations for Benchmarking. Int. CMG Conference 1978: 169-176 | |
| 1977 | ||
| 1 | Elizabeth H. Yen: Computer Utilization and Economy. Int. CMG Conference 1977: 289-300 | |