2002 | ||
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1 | EE | Jillian R. Griffiths, Richard J. Hartley, Jonathan P. Willson: An improved method of studying user-system interaction by combining transaction log analysis and protocol analysis. Inf. Res. 7(4): (2002) |
1 | Jillian R. Griffiths | [1] |
2 | Richard J. Hartley | [1] |