| |
| 1996 | ||
|---|---|---|
| 3 | Keith Willetts, Elizabeth Adams: When Service Management is your Business. J. Network Syst. Manage. 4(4): 349-353 (1996) | |
| 1995 | ||
| 2 | Keith Willetts: The rise of the Lean Service Provider. Integrated Network Management 1995: 677 | |
| 1990 | ||
| 1 | EE | Keith Willetts: ConcertTM - an initiative towards open integrated network management. Computer Communications 13(9): 527-532 (1990) |
| 1 | Elizabeth Adams | [3] |