2004 | ||
---|---|---|
2 | EE | Alberto De Toni, Stefano Tonchia: Measuring and managing after-sales service: Aprilia's experience. IJSTM 5(4): 385-393 (2004) |
1993 | ||
1 | Alberto De Toni, Guido Nassimbeni, Stefano Tonchia: Extended and Integrated Production Systems: The Role of Suppliers. APMS 1993: 411-419 |
1 | Guido Nassimbeni | [1] |
2 | Stefano Tonchia | [1] [2] |