| |
| 2003 | ||
|---|---|---|
| 2 | EE | Anette Steel: Understanding and enhancing call centre computer-. CHI Extended Abstracts 2003: 690-691 |
| 2002 | ||
| 1 | EE | Anette Steel, Matt Jones, Mark D. Apperley, Tristan Jehan: The use of auditory feecback in call centre CHHI. CHI Extended Abstracts 2002: 768-769 |
| 1 | Mark D. Apperley | [1] |
| 2 | Tristan Jehan | [1] |
| 3 | Matt Jones | [1] |