2007 | ||
---|---|---|
2 | EE | Luiz Faro, Edison Spina: The Need for a Customer-centric Approach for Services Development and Operation in the Brazilian Telecommunications Market. ICDS 2007: 23 |
2006 | ||
1 | Joyce Martins Mendes, Raquel Navarro-Prieto, Edison Spina: Consumer Information Gathering for Convergent Systems - Human Centered Design. IKE 2006: 375-382 |
1 | Luiz Faro | [2] |
2 | Joyce Martins Mendes | [1] |
3 | Raquel Navarro-Prieto | [1] |