2008 | ||
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1 | EE | Anshul Sheopuri, Sai Zeng, Chitra Dorai: A new policy for the service request assignment problem with multiple severity level, due date and sla penalty service requests. Winter Simulation Conference 2008: 1661-1668 |
1 | Chitra Dorai | [1] |
2 | Sai Zeng | [1] |