Ranga Ramasesh
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2005
1
EE
Victor R. Prybutok
, Ranga Ramasesh: An action-research based instrument for monitoring continuous quality improvement.
European Journal of Operational Research 166
(2): 293-309 (2005)
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1
Victor R. Prybutok
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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