Shanhong Qi
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2005
1
EE
Li Ma
, Shanhong Qi: Customer satisfaction and service system based on Motive - Hygiene theory.
ICEC 2005
: 860-863
Coauthor
Index
1
Li Ma
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
