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Lia Patrício

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2004
4EELia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes: Designing interaction experiences for multi-platform service provision with essential use cases. IUI 2004: 298-300
3EELia Patrício, Raymond P. Fisk, João Falcão e Cunha, Nuno Jardim Nunes: Customer Experience Requirements for Multi-platform Service Interaction: Bringing Services Marketing to the Elicitation of User Requirements. RE 2004: 26-35
2003
2EELia Patrício, João Falcão e Cunha, Raymond P. Fisk, Nuno Jardim Nunes: Addressing Marketing Requirements in User-Interface Design for Multiple Platforms. DSV-IS 2003: 331-345
1EELia Patrício, João Falcão e Cunha, Raymond P. Fisk, Oscar Pastor: Essential Use Cases in the Design of Multi-channel Service Offerings - A Study of Internet Banking. ICWE 2003: 468-471

Coauthor Index

1João Falcão e Cunha [1] [2] [3] [4]
2Raymond P. Fisk [1] [2] [3] [4]
3Nuno Jardim Nunes [2] [3] [4]
4Oscar Pastor [1]

Copyright © Sun May 17 03:24:02 2009 by Michael Ley (ley@uni-trier.de)