1999 | ||
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2 | EE | Susan Brennan, Justina O. Ohaeri: Why do electronic conversations seem less polite? the costs and benefits of hedging. WACC 1999: 227-235 |
1994 | ||
1 | EE | Susan Brennan, Justina O. Ohaeri: Effects of message style on users' attributions toward agents. CHI Conference Companion 1994: 281-282 |
1 | Susan Brennan | [1] [2] |