2005 | ||
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2 | EE | John V. Samuel, Takuya Noguchi: Higher quality for less: IT user surveys over the web. SIGUCCS 2005: 333-335 |
2002 | ||
1 | EE | John V. Samuel, Christopher S. Peebles, Takuya Noguchi, Craig A. Stewart: Gauging IT support strategies: user needs then and now. SIGUCCS 2002: 284-285 |
1 | Christopher S. Peebles | [1] |
2 | John V. Samuel | [1] [2] |
3 | Craig A. Stewart | [1] |