2001 | ||
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3 | Hideo Shimazu, Akihiro Shibata, Katsumi Nihei: ExpertGuide: A Conversational Case-Based Reasoning Tool for Developing Mentors in Knowledge Spaces. Appl. Intell. 14(1): 33-48 (2001) | |
1998 | ||
2 | Katsumi Nihei, Nobuyuki Tomizawa, Akihiro Shibata, Hideo Shimazu: Expert Guide for Help Desks - An Intelligent Information Retrieval System for WWW Pages. DEXA Workshop 1998: 937-942 | |
1994 | ||
1 | Hideo Shimazu, Akihiro Shibata, Katsumi Nihei: Case-Based Retrieval Interface Adapted to Customer-Initiated Dialogues in Help Desk Operations. AAAI 1994: 513-518 |
1 | Akihiro Shibata | [1] [2] [3] |
2 | Hideo Shimazu | [1] [2] [3] |
3 | Nobuyuki Tomizawa | [2] |