| |
| 2001 | ||
|---|---|---|
| 1 | EE | Angel M. Gento-Municio, Maria Dolores Minambres, Alfonso Redondo, Maria Elena Perez: QFD application in a service environment: A new approach in risk management in an university. Operational Research 1(2): 115-132 (2001) |
| 1 | Angel M. Gento-Municio | [1] |
| 2 | Maria Elena Perez | [1] |
| 3 | Alfonso Redondo | [1] |