A.-M. Metz
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1999
1
H.-J. Rothe
, A.-M. Metz,
M. Degener
: Mental load of call centre agents.
HCI (2) 1999
: 1321-1326
Coauthor
Index
1
M. Degener
[
1
]
2
H.-J. Rothe
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
