1997 | ||
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1 | Sara B. Kiesler, Robert E. Kraut, Vicki Lundmark, William L. Scherlis, Tridas Mukhopadhyay: Usability, Help Desk Calls, and Residential Internet Usage. CHI 1997: 536-537 |
1 | Sara B. Kiesler | [1] |
2 | Robert E. Kraut | [1] |
3 | Tridas Mukhopadhyay | [1] |
4 | William L. Scherlis (Bill Scherlis) | [1] |