Bingguang Li
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2004
1
EE
Bingguang Li,
Michael W. Riley
,
Chang-tseh Hsieh
: Assessing customer satisfaction in parcel delivery industry: an empirical study among university customers.
IJSS 1
(2): 172-192 (2004)
Coauthor
Index
1
Chang-tseh Hsieh
[
1
]
2
Michael W. Riley
[
1
]
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Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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