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1987 | ||
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2 | EE | Gerard P. Learmonth, Blake Ives: Information System Technology can Improve Customer Service. DATA BASE 18(2): 6-10 (1987) |
1984 | ||
1 | Blake Ives, Gerard P. Learmonth: The Information System as a Competitive Weapon. Commun. ACM 27(12): 1193-1201 (1984) |
1 | Blake Ives | [1] [2] |