Mark Kriegsman
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1993
1
EE
Mark Kriegsman,
Ralph Barletta
: Building a Case-Based Help Desk Application.
IEEE Expert 8
(6): 18-26 (1993)
Coauthor
Index
1
Ralph Barletta
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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