Stefan Koller
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2005
1
EE
Greg Timbrell
, Stefan Koller,
Nev Schefe
,
Stefanie N. Lindstaedt
: A Knowledge Infrastructure Hierarchy Model for Call-Centre Processes.
J. UCS 11
(4): 546-564 (2005)
Coauthor
Index
1
Stefanie N. Lindstaedt
[
1
]
2
Nev Schefe
[
1
]
3
Greg Timbrell
[
1
]
Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
)
