| |
| 2005 | ||
|---|---|---|
| 3 | EE | Tanja Klostermann, Dieter Spath: Design of a feedback control system for the optimization of technical customer service collaboration processes. CollaborateCom 2005 |
| 2004 | ||
| 2 | Thomas Specht, Tanja Klostermann: Next generation ASP platform: Business processes, requirements and system architecture. Communications, Internet, and Information Technology 2004: 407-412 | |
| 1 | Tanja Klostermann, Thomas Specht: A survey of application service providing in the european market. Communications, Internet, and Information Technology 2004: 608-613 | |
| 1 | Dieter Spath | [3] |
| 2 | Thomas Specht | [1] [2] |