Jeffrey Kenyon
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1992
1
Debra Logan
, Jeffrey Kenyon: Help Desk: Using AI to Improve Customer Service.
IAAI 1992
: 37-53
Coauthor
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1
Debra Logan
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Copyright ©
Sun May 17 03:24:02 2009 by
Michael Ley
(
ley@uni-trier.de
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